For many, the successful crowdfunding of Shenmue 3, a game that fans had been waiting for for years, was a dream. As the fastest video game ever to earn $ 1 million at Kickstarter – in just under two hours – and a sequel to a beloved 2001 game about the late Sega Dreamcast, Shenmue III demonstrated the power of both collective action and homesickness to grow up projects happen.
Which makes it all the more difficult if you don't like where the game is sold.
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We found out in June that Shenmue III would be exclusive to the Epic Games Store (on PC) for the first year after release, before entering the Steam market of Valve & apos; would go. The game can be started on PC and PS4 on November 19 this year.
However, not everyone is happy with this. Backers who feel strong and armed in playing a game that they have supported on a storefront that they do not want to use have called for reimbursement – and it looks like they are being given them.
Backers can choose a physical PC drive with the EGS installer and download code, a single EGS key, a PS4 drive, or a PSN voucher code (for use on PS4) regardless of the platform option they originally chose.
A message from YSNET (via Engadget) has now announced that "together with Deep Silver and Epic Games, we have agreed that if the above proposal is not acceptable to donors, refund requests will be honored.
"In the event that rewards within your reward layer, such as in-game content, have already been created and implemented, a full refund may not be possible."
Epic CEO Tim Sweeney waded Twitter to make the refund policy public and said it would be Epic who financed the refund for donors who were not satisfied with the move to their store. It is a clear sign of goodwill towards players, even though some still feel belittled by the exclusive agreement.
Epic ' s strategy of timed exclusives has disrupted the feathers of those accustomed to purchasing through Steam, which has built up a wider range of user features and conveniences over the burgeoning window of Epic. It also made some controversy by trying & apos; steal & apos; games such as Metro Exodus, previously confirmed to be launched on Steam.
It is worth noting that Shenmue III is also being developed within Epic ' s Unreal Engine, so their relationship is already somewhat connected.
The post added that "Epic Games has been with us from the beginning of the project when we adopted Unreal Engine 4 for development, and gave us their support throughout the development process."
There is also a clear financial incentive to be the first to publish in the Epic Games Store, which is only 12% cheaper than selling games, compared to the relatively larger 30% from Steam. Games made in Unreal Engine also see that the usual 5% surcharge is canceled when sold via the Epic platform.
Sweeney has been open about Epic's reason for exclusivity and said he hopes to create a lasting change in the industry to better compensate developers for their work. However, as long as fans don't like the way it's done, it's not like ' ns & apos; It seems that Steam will be putting too much pressure on itself to change their own policies.
- Epic Games Store would exclude exclusives if Steam received only 12% of developers' revenue